The 2018 Crisis Communications Conference
October 16 - 18, 2018
Chicago, IL
Venue, Pricing, and Registration Information

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Interactive Workshop [clear filter]
Tuesday, October 16

8:30am CDT

Workshop A: How to Meet People Where They Are: Deploying Empathy in Your Crisis Communication Strategy - led by Spitfire Coach
All communication and relationship breakdowns have the same thing in common - Unmet Expectations. What we hear and see from others gets interpreted through our lens of stress, past experiences, and acquired storylines. By deploying empathy you can effectively listen, communicate and resolve critical issues in a fraction of the time and budget needed before.
Learn how to identify the seven levels of core energy for themselves and those they interact with to better maintain their energy and power of influence.

Leave this session equipped with the skills to:
  • Understand and implement the seven levels of core energy and truly hear what others are saying
  • Adapt to any crisis communication situation
  • Increase your power of influence and effectiveness in your company's communication strategy
Lauren LeMunyan, Strategic Business Coach 
Spitfire Coach

avatar for Lauren LeMunyan

Lauren LeMunyan

Strategic Business Coach, The Spitfire Coach
Lauren LeMunyan is a high-energy executive coach teaches professionals to spark their creativity, develop clear goals and action plans, and increase accountability and fulfillment. Leveraging The SpitFire Process, Lauren focuses on passion, mindset and self-care assessments and strategies... Read More →

Tuesday October 16, 2018 8:30am - 10:30am CDT
Hilton Chicago/Magnificent Mile Suites 198 E Delaware Pl, Chicago, IL 60611, USA

10:50am CDT

Workshop B: How to Help Invisible Victims of a Crisis: Crafting the Right Messages and Reaching the Right Audiences Long After Media Coverage Ends - led by Alley 424 Communications
From personal experience of living through, and surviving, the Boston Marathon bombing hears first-hand about the after-effects mass violence causes and how to reach those affected.
This workshop will address how to reach “invisible” victims of mass violence who may not have been hurt physically but may develop mental health issues such as anxiety and post-traumatic stress weeks, months or even years later and long after the media has stopped covering the event.
Understand the emotional and psychological issues some survivors may experience following a mass tragedy and how your organization can address these needs, including:
  • Knowing the different types of victims and being able to address them
  • Understanding your audiences
  • Crafting the right messages
  • Communicating about available support resources after a mass tragedy
  • Identifying what resources are important to recovery, including support groups, hotlines, websites, radio/tv, etc.
  • Having a plan in place to address all victims

Manya Chylinski, Writer and Principal 
Alley 424 Communications

avatar for Manya Chylinski

Manya Chylinski

Writer and Principal, Alley 424 Communications
Manya Chylinski is a writer, marketing consultant, and speaker. She is also a survivor of the 2013 Boston Marathon bombing. She advocates for those who are psychologically impacted by crime and addresses such topics as communicating in a crisis, overcoming obstacles, and the importance... Read More →

Tuesday October 16, 2018 10:50am - 12:50pm CDT
Hilton Chicago/Magnificent Mile Suites 198 E Delaware Pl, Chicago, IL 60611, USA

2:30pm CDT

Workshop C: Executing a Successful Crisis Communications Plan: Using Psychological Profiling Techniques, Crisis Intervention Model and People Skills - led by CRUX CONCEPTION
Learn techniques that will motivate you to respond to a crisis with enthusiasm, not dread. This innovative method is aimed at captivating diverse consortiums while incorporating various points of the Crisis Intervention model.
Participate in this forward-thinking workshop and takeaway original philosophies, and realistic appropriateness that will increase proficiencies for you to utilize in your everyday people skills. The fundamental goal is to integrate people skills, psychology, and personal testimonies, using methods associated with Psychological/Behavioral Profiling.
Benefit from learning how to further appreciate your understanding of how we preserve and use the everyday reactions we feel when we observe incidents, individuals or surroundings that merely are uncommon, including:
  • Examples of crisis situations and how to respond, including situations of police work, hostage negotiation, mental health, teaching, shopping, and more
  • How to use our perception and judgment regarding everyday issues
  • Ascertain the methods of implementing Mental Health, Psychological Profiling (Behavioral Analyzing), and practicality to influence the awareness of law enforcement, civilians, educators and others to affect the outcome of their response, surrounding crisis situations

Stacey M. Jenkins, M. Psych, Detective and Founder

avatar for Stacey M. Jenkins, M. Psych

Stacey M. Jenkins, M. Psych

Detective and Founder, CRUX CONCEPTION
Stacey resides in Fort Wayne, Indiana, and has over 20 years of Law Enforcement (LEO) and teaching experience. ✓ Law Enforcement experience: Homicide Detective Gang Unit Specialist Detective Hostage Negotiator Crisis Intervention Team (CIT) Officer School... Read More →

Tuesday October 16, 2018 2:30pm - 4:30pm CDT
Hilton Chicago/Magnificent Mile Suites 198 E Delaware Pl, Chicago, IL 60611, USA
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