The 2018 Crisis Communications Conference
October 16 - 18, 2018
Chicago, IL
Venue, Pricing, and Registration Information
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Tuesday, October 16 • 8:30am - 10:30am
Workshop A: How to Meet People Where They Are: Deploying Empathy in Your Crisis Communication Strategy - led by Spitfire Coach

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All communication and relationship breakdowns have the same thing in common - Unmet Expectations. What we hear and see from others gets interpreted through our lens of stress, past experiences, and acquired storylines. By deploying empathy you can effectively listen, communicate and resolve critical issues in a fraction of the time and budget needed before.
Learn how to identify the seven levels of core energy for themselves and those they interact with to better maintain their energy and power of influence.

Leave this session equipped with the skills to:
  • Understand and implement the seven levels of core energy and truly hear what others are saying
  • Adapt to any crisis communication situation
  • Increase your power of influence and effectiveness in your company's communication strategy
Lauren LeMunyan, Strategic Business Coach 
Spitfire Coach

avatar for Lauren LeMunyan

Lauren LeMunyan

Strategic Business Coach, The Spitfire Coach
Lauren LeMunyan is a high-energy executive coach teaches professionals to spark their creativity, develop clear goals and action plans, and increase accountability and fulfillment. Leveraging The SpitFire Process, Lauren focuses on passion, mindset and self-care assessments and strategies... Read More →

Tuesday October 16, 2018 8:30am - 10:30am CDT
Hilton Chicago/Magnificent Mile Suites 198 E Delaware Pl, Chicago, IL 60611, USA